We have a very generous return policy, simply let us know what you don't like within the first 30 days of receiving your order and we'll give you a full refund or a replacement.
- Digital products
There are certain situations where only partial refunds are granted (if applicable)
- Any item that is returned more than 30 days after delivery
Late or missing refunds (if applicable)
Keep in mind that refunds usually take 3-5 business days to process. If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org (within 30 days of receiving it) and we will send a replacement free of charge. If you wish to send the product back (optional) we will reimburse you for all shipping costs.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are refundable, once we receive the item we will reimburse you for all shipping costs.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.